Blog


Featuring product release updates, industry views and news, and the latest from our valued clients and customers. 

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broker

Compliance Update - Form 5500 filings

Compliance Update - Form 5500 filings

Annual Return/Report of Employee Benefit Plan(s), may need to be filed with the U.S. Department of Labor (DOL) by the last day of the seventh month after your benefit plan year ends. 

Human Resources Today
Product Release | 04.10.2017 - Welcome to Flock 2.0!

Product Release | 04.10.2017 - Welcome to Flock 2.0!

This release marks a new phase in our journey to have the highest productivity, easiest to use solutions for clients, with a simple and clean user interface and significant improvements to our end user experience. We have also taken our platform to a whole new level of interoperability to allow viable, customer chosen solutions from the rich HR and Benefits ecosystem that we are part of, without the silos imposed by others. Thanks again to our customers and partners for their enthusiastic support and feedback.

Human Resources Today
Product Release | 01.30.2017

Product Release | 01.30.2017

New Year, New Features

True to our New Years Resolution of taking Flock to the next level, our engineering wizards have just completed another round of exciting usability features and product improvements. There's a little something for everyone... administrators, brokers and employees. Get the big picture here. 

You can also join our weekly webinar for a more in-depth look at all the exciting features within Flock!

Human Resources Today

Product Release | 7.13.2016

Our Engineering team has been hard at work improving Flock's functionality based on customer needs and broker partner feedback. General areas of improvement include enhanced functionality for company administrators, brokers and employees—the end users. Read on for further details on each of these.

Human Resources Today

Product Release | 6.21.2016

Our Engineering team has been hard at work improving Flock functionality based on customer needs and broker partner feedback. General areas of improvement include enhanced functionality for company administrators, brokers and employees—the end users. Further details on each of these areas are below.

Human Resources Today
Product Update – May 25, 2016

Product Update – May 25, 2016

HRIS

Onboarding

You now have the ability to re-assign tasks to another employee. Let’s say if someone is out of the office or you want the employee’s manager to complete the task, now it’s all possible. This can be really useful for I-9 completions, or setting up accounts in Salesforce, Payroll, etc.  

Settings & Permissions

As the ‘company admin’, you can now control if you want managers to view their organization. Furthermore, you can also control the type of information that a manager can see. Let’s suppose you want managers to view everything but not the compensation information, you now can do that by simply deselection a checkbox.

Change History (beta)

As you know, we currently display demographic and benefits change history in one flow. But we heard your feedback on having detailed change history and our Engineering Flock has released this in beta-mode (available for internal testing) right now. If you would like to see this functionality, we can enable it on your account – just ask!  

Benefits

FSA

We already had support for medical, dental, and vision, but now we can add Health Care & Dependent Care FSA in the payroll report for both life-events and open-enrollment or new-hires.  

Forms Support

Flock now supports any type of enrollment form, for any type of enrollment. This is a bit behind the scenes capability, but there is no other software solution that support all types of forms. So now, your employees can complete everything in Flock and no paper!

Broker Support

If you would like to provide your Broker with the ability to enroll employees in plans (both current year or open enrollment) – you can now do this. You can do this in the Settings & Permissions section, but if you forward us an email approving this, we can also do this for you. It can be a huge time saver to make those quick adjustments and changes!

If you have any feedback or questions, please reach out to your Customer Success Manager. We look forward to hearing from you!

Thanks,

The Flock team

Human Resources Today
Are Your Clients Looking for a New Healthcare Broker? Here are 5 Ways to Find Out!

Are Your Clients Looking for a New Healthcare Broker? Here are 5 Ways to Find Out!

Many small business owners (your clients included) don’t pay much attention to their broker most of the time. In fact, few pay attention at all, except when something goes wrong or a superior alternative emerges.

As a health insurance broker, it’s your job to proactively manage your clients’ interests and ensure they don’t need to look for other options. But because there are so many brokers vying for business, it’s important to anticipate if your clients are unhappy and in search of your replacement.

Luckily, you don’t have to be a mind reader to do this. Rather, you just need to know the 5 signs that you might be on the way out (and how to turn the process around if you are). Even better, we have these 5 signs below, making it easier than ever to maintain (and impress) your book of business.

Human Resources Today
Health Insurance Brokers: Make Yourself Indispensable Through Voluntary Benefit Assistance

Health Insurance Brokers: Make Yourself Indispensable Through Voluntary Benefit Assistance

If you’re a health insurance broker interested in building a robust book of business and making each client more satisfied than the next, you can’t offer bare minimum solutions. After all, any SMB or HR professional can take their business elsewhere, presumably to the next small business broker who offers more value than you.

Luckily, there are methods you can use to ensure you’re indispensable to all of your clients. One of these methods is to help business owners navigate voluntary benefits to ensure that they aren’t offering employees basic coverage, but are instead providing a benefits package that reduces employee turnover, increases productivity, and comes with the promise of other benefits.

But, how to do it? The experts at Flock have you covered.

Human Resources Today
5 Tips for Small Business Health Insurance Brokers: How to Maximize Your Book of Business

5 Tips for Small Business Health Insurance Brokers: How to Maximize Your Book of Business

As an insurance agent, it’s your job to do one thing: convert new leads into satisfied clients. But beyond this initial step, it’s important to build and maintain a strong book of business by going beyond the “call of duty” to exceed client expectations.

There’s just one problem: knowing that you need to do this and actually executing a strategy that makes doing so simple.

Luckily, the team here at Flock understands a thing or two about building a strong book of business (one of which is using our small business human resource software, but more on that later!).

Below, you’ll find 5 tips to maximize your own book of business and ensure that your clients aren’t just satisfied, they’re ecstatic with the benefits solutions and other features/services you provide.

Human Resources Today
The 3 Top Problems With Health Insurance Brokers (and How to Make Sure You Aren’t Causing Them)

The 3 Top Problems With Health Insurance Brokers (and How to Make Sure You Aren’t Causing Them)

As a commercial insurance broker, you’re supposed to be an asset for your clients, not a liability (or headache, for that matter). And if you ever hope to build a robust book of business, you better be solving problems rather than creating them.

All too often, healthcare brokers (possibly yourself included), cause problems for HR professionals and C-Suite executives without realizing it. Unfortunately, your clients won’t always vocalize these problems and as such, every day that passes is another day closer to losing your most valuable accounts.

Luckily, you don’t have to let that happen. Instead, you can make yourself aware of the top problems with brokers to ensure you aren’t causing any of them (or, if you are, can learn how to fix them!).

Let the self-evaluation begin!

Human Resources Today
Brokers and Absence Management: How to Provide More Value for Your Clients

Brokers and Absence Management: How to Provide More Value for Your Clients

Absences are costly for employers. And while 75 percent of HR professionals report limited revenue and productivity due to employee absences, only 36 percent of 1,200 surveyed employers measure how absences affect their bottom lines.

Needless to say, employers could use support in identifying and managing absences. And while an employee absence tracker or HR management software (i.e. Flock) can help with that, you serve an integral role as a broker as well. But first

Human Resources Today
Super Tuesday, the Affordable Care Act, and 2016 Election: What's the Connection?

Super Tuesday, the Affordable Care Act, and 2016 Election: What's the Connection?

Today is Super Tuesday and it could be pivotal for the Democratic and Republican parties as caucuses and primaries for 12 states from Alaska to Massachusetts are held. It’s safe to say that today’s outcome could have a significant impact on the future of healthcare in America. Since its inception into law in 2010, the Affordable Care Act, commonly known as Obamacare, has been a divisive issue between Republicans and Democrats. And now, with the 2016 election looming, more individuals are beginning to wonder: will 2016 bring healthcare reform and/or overhaul once again?

Human Resources Today
Flock Partners With Beam Dental

Flock Partners With Beam Dental

We are excited to partner with Beam Dental - an innovative and modern dental plan carrier that’s perfect for today’s modern brokers. Beam is rethinking dental benefits from the ground up, with dental plans and perks designed for large and small employers and online enrollment and system EDI integration to lessen the paperwork for the employer and the broker partner. Like Flock, Beam is focused on upgrading the technology and tools available to the modern employee benefits broker.

We’re excited to welcome Beam to our growing flock of traditional and innovative carriers and brokers across the country!

Human Resources Today