Blog


Featuring product release updates, industry views and news, and the latest from our valued clients and customers. 

Product Release | 05.15.17

Product Release | 05.15.17

The Flock Engineering Team has been at it again and this release coincides with one of our favorite Holidays, MOM’s DAY! Moms teach us to innovate, never give up and subtly created the entrepreneurial spirit in all of us.…we can certainly say their Moms are proud of them for this release.

Happy Mother’s Day!

Product Release | 04.10.2017 - Welcome to Flock 2.0!

Product Release | 04.10.2017 - Welcome to Flock 2.0!

This release marks a new phase in our journey to have the highest productivity, easiest to use solutions for clients, with a simple and clean user interface and significant improvements to our end user experience. We have also taken our platform to a whole new level of interoperability to allow viable, customer chosen solutions from the rich HR and Benefits ecosystem that we are part of, without the silos imposed by others. Thanks again to our customers and partners for their enthusiastic support and feedback.

Build a thriving workplace culture: 5 steps to a better business

Build a thriving workplace culture: 5 steps to a better business

As a small- to mid-sized employer, it may seem intimidating to construct your own culture. This is all the more true if you serve an industry and are up against major competitors, each of which already have a thriving culture that retains employee loyalty while attracting customers left and right.

Are your clients looking for a new healthcare broker? Here are 5 ways to find out!

Are your clients looking for a new healthcare broker? Here are 5 ways to find out!

Many small business owners (your clients included) don’t pay much attention to their broker most of the time. In fact, few pay attention at all, except when something goes wrong or a superior alternative emerges.

As a health insurance broker, it’s your job to proactively manage your clients’ interests and ensure they don’t need to look for other options. But because there are so many brokers vying for business, it’s important to anticipate if your clients are unhappy and in search of your replacement.

Luckily, you don’t have to be a mind reader to do this. Rather, you just need to know the 5 signs that you might be on the way out (and how to turn the process around if you are). Even better, we have these 5 signs below, making it easier than ever to maintain (and impress) your book of business.

Product Release | 01.30.2017

Product Release | 01.30.2017

New Year, New Features

True to our New Years Resolution of taking Flock to the next level, our engineering wizards have just completed another round of exciting usability features and product improvements. There's a little something for everyone... administrators, brokers and employees. Get the big picture here. 

You can also join our weekly webinar for a more in-depth look at all the exciting features within Flock!

Exit Interviews Can Provide Insights to Better Benefits Programs

Exit Interviews Can Provide Insights to Better Benefits Programs

The majority of HR professionals use the exit interview as an opportunity to see what isn't working and what employees like, paving the way for improvements. But one area HR professionals don’t focus enough on when it comes to exit interviews is benefits. Get a look a the reasons why, and what can be done.

 

Product Release | 12.20.2016

Product Release | 12.20.2016

In the spirit of the holidays, we've packaged up a few end of year surprises for all the good girls and boys. We wish you happy holidays and we look forward to sharing many more product development updates with you in the new year!

WHO SHOULD DRIVE YOUR COMPANY CULTURE?

WHO SHOULD DRIVE YOUR COMPANY CULTURE?

In a survey of over 1,800 U.S. adults conducted by the Workforce Institute, HR professionals, managers, and employees each feel as if they’re most important in defining workplace culture. In fact, only 9 percent of HR professionals and managers believe that employees play an active role in cultivating company culture, though 29 percent of employees would disagree. Alternatively, 28 percent of employees feel as if no one defines the workplace culture.

To say the least, this is troubling.

Flock & Beam Dental Announce Partnership

Flock & Beam Dental Announce Partnership

Beam Dental and Flock partner to offer a unique approach to dental plan coverage, HR and Benefits Administration. This partnership brings together innovative technologies to further enrich the user experience for Employers and Insurance Brokers.

 

Product Release | 11.17.2016

Product Release | 11.17.2016

No Turkey here... just a Flock product update stuffed with goodness. Seconds anyone?

May your stuffing be tasty, may your tofu or turkey be plump, may your potatoes and gravy have barely a lump, may your pies take the prize, may Flock free-up your time and keep it off your thighs :) 

Be the Proactive Benefits Adviser Clients are Looking for!

Be the Proactive Benefits Adviser Clients are Looking for!

As a health insurance broker, it's in your interest to become a true strategic partner by proactively managing your clients’ interests to ensure they don’t need, or want, to explore other options. But even under the best of circumstances things don't always go to plan, and with so many brokers vying for new business, it’s important to anticipate if your clients are becoming unhappy and in search for your replacement.

Luckily, you don’t have to be a mind reader to do this. Rather, you just need to know what to watch out for.  Read on for the 5 warring signs, with simple tips to maintain, impress and even build your book of business.

Defend and Grow Your Book of Business by Exceeding Client Expectations.

Defend and Grow Your Book of Business by Exceeding Client Expectations.

As an insurance agent, converting new leads and continuing to satisfy existing clients is the key to building and maintaining a strong book of business. There’s just one problem: knowing that you need to do this and actually executing a strategy that makes doing so simple.

Luckily, the team here at Flock understands a thing or two about building a strong book of business (one of which is using our small business human resource software, but more on that later!).

Here you’ll find 5 tips to maximize your own book of business and ensure that your clients aren’t just satisfied, they’re ecstatic with the benefits solutions and other features/services you provide.

Build a Thriving Workplace Culture: 5 Steps to a Better Business

Build a Thriving Workplace Culture: 5 Steps to a Better Business

Work culture is the linchpin of any successful company. After all, it’s the cultures behind massive brands like Facebook, Twitter, and even Google that reinforce their domination and have made them what they are today.

As a small- to mid-sized employer, it may seem intimidating to construct your own culture. This is all the more true if you serve an industry and are up against major competitors, each of which already have a thriving culture that retains employee loyalty while attracting customers left and right.

But doing so is important. Especially since according to a recent Bain & Company Survey of 365 companies worldwide, 81 percent believe that any company lacking a high-performance culture is “doomed to mediocrity” (yours included).

So, where to begin in the massive undertaking of building your company culture? Here are 5 steps to help you get started.

Product Update | 10.13.2016

Product Update | 10.13.2016

PERFORMANCE IMPROVEMENTS/ENHANCEMENTS

From goofy to ghoulish our improvements will not cause a scare but make you more Flock aware, cauldrons and broomsticks take shape in the night, making your Halloween full of fun and of fright, don’t cross any witches or fall under their spell, and your Halloween night will go perfectly well! 

The ACA, Employer Spending, and Your Business

The ACA, Employer Spending, and Your Business

Though filled with tumultuous changes and constant headaches, employers are now adapting to what it means to remain compliant with healthcare regulations under the ACA. While news is still filled with articles revealing just how expensive it will be for employees with premiums set to increase yet again, other studies reveal that employer spending per employee is on the decline.

 

The reason for this is simple: Employee participation in ACA programs have remained steady in the preceding years. This has helped employers limit how much they’re spending on healthcare as in 2016 alone, 91 percent of employees were eligible for benefit programs and 69 percent participated. These statistics represent the status quo established in 2014 and 2015, with relative numbers of 89 and 69 percent for 2014 and 91 and 70 percent in 2015.


So, how have employers kept costs under control?

Why Employee Wellness Should Include Dental Benefits

Why Employee Wellness Should Include Dental Benefits

Employee wellness is often incomplete. In fact, most wellness programs promote physical fitness and regular checkups and exams but fail to acknowledge one critical area: Oral health.

 

Dental health is important because it can indicate more serious illnesses and disorders, including heart disease, osteoporosis, and even diabetes. However, many wellness programs don’t include dental benefits and instead, focus (almost) too much on medical health in an incomplete way.


In this article, we discuss why dental benefits are important and why if you’re an employer, you need to integrate oral health into your wellness initiatives.

Striking a Work Life Balance: 5 Steps to a Better Policy

Striking a Work Life Balance: 5 Steps to a Better Policy

Work life balance is something that’s essential for every workplace. After all, if employees are overworked, stressed out, or otherwise performing at less-than-their-best, your business will suffer.

 

However it’s one thing to believe you’re balancing work and life for employees and another to formalize a policy that ensures your employees enjoy the division of personal and professional they need to thrive.


If you’ve never formalized a work life balance policy for employees, it’s time you did. And in this article, we’re discussing 5 simple steps you can take to get you there.

Product Update | 9.15.2016

Product Update | 9.15.2016

Our engineering wizards have just completed another round of tasty usability features and product improvements. There's a little something for everyone... administrators, brokers and employees. Find the details below. Also, look for series of 15-minute webinars over the next few weeks where we will illustrate all of these new features as well as Q&A on using Flock to it's full-advantage. 

Student Loan Repayment: The Next Big Benefit?

Student Loan Repayment: The Next Big Benefit?

Today, major companies continue to push the benefits envelope with unique perks many employees only dream of. It’s this innovation that pushes even small business owners (yourself included) to consider and adjust benefits offerings to attract and retain top talent whether of millennials or older workers as well.

 

Most recently, a new benefit has emerged that has many employees feeling more financially secure: Student loan repayment.


There are several reasons why student loan repayment is an attractive benefit and one that you should consider for your own SMB. And, if you’re still unconvinced, we have 3 reasons why you should change your mind in this article!

ACA Updates: Is the ACA Less Affordable Than Ever?

ACA Updates: Is the ACA Less Affordable Than Ever?

Since it became law in 2010, the Affordable Care Act has been the source of much debate. Ironically, due to the name, much of the debate has centered around the cost of coverage not only for businesses but for employees as well. Now, with the 2016 presidential election looming in the distance, premiums are increasing once more, opening the dispute once again.


So, what’s set to come in the fall of 2016 before a new president is selected and healthcare (possibly) changes once again?